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Privacy Policy

Rovicare, Inc., a Delaware corporation (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and the personal information that you provide to us when using Company’s website and application. This privacy policy describes how we treat all user data collected during your visit to and use of our website, application, and services. By visiting and using our website, application and services, you are accepting and agree to the terms in this privacy policy.
This privacy policy will be updated periodically, so please be sure to reread it from time to time.  If you do not agree with the terms in this privacy policy, please do not use our website or services, and do not provide any information to us.

Authorized Users

The website is not directed to and is not intended for access and use by persons under the age of 18.  

What Personal Information is Collected on the Website?

We do not use our website to collect any personally identifiable information about you other than what you provide voluntarily for use of the website, use of our services, or for other purposes. To use certain portions of our website and to use our services, you will need to provide us with your personal information, including without limitation health and medical information. We ask for personal information so that we can fulfill your request to use our website and/ or services. If you choose not to provide any personal information, you may not be able to use our website or services, and we may not be able to fulfill a request you may have. If you provide personal information, you agree to provide true, accurate, complete, valid, and not misleading information and to promptly notify us of any changes in the information. If you provide us with your email address or telephone number, or have done so in the past, we may send you text message or email offers, surveys, newsletters or other types of contacts. No Protected Health Information (as defined under HIPAA received from your medical providers will be used for this purpose, unless allowed under the Business Associate Agreement between Company and the applicable medical provider.

We do not disclose personal information to third parties except (1) for the purposes of communicating with you; (2) for the purposes of completing the transactions you have authorized or for providing you services, including but not limited to making arrangements with your medical providers, hospitals, and treatment centers and related business purposes; (3) when it is necessary for employees, agents and contractors to operate or maintain the website or to correct a technical problem; (4) when it is necessary to verify the existence or condition of your account with a financial institution, credit bureau or other third-party; (5) with our affiliates; (6) with our business partners, medical providers, treatment centers, hospitals, or other third parties in connection with our services; (7) if we sell or merge the company or its assets with another company; (8) for fraud protection; or (9) when consistent with any permissions you may have communicated to us and for the purposes disclosed at the time you provide your information or otherwise give your consent. Additionally, we may collect and use usage information to develop new products or services or to provide special offerings to you.  

Under special circumstances we may, and you authorize us to, disclose personally identifiable information without your consent if we believe, in our sole discretion, it is reasonable to do so to satisfy laws (such as the Electronic Communications Privacy Act, as amended) or government regulations, comply with legal process or law enforcement requests, commence legal actions to protect our rights or property or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of this privacy policy or other terms found on the website.

Except as otherwise provided, this privacy policy only addresses the information that we collect from you, but not about how third parties to whom you disclose your information may use and disclose it. If you disclose your personal information to third parties, other rules may apply to how they use and disclose information provided to them. We do not police or influence the privacy parties of third parties, including hospitals and treatment centers. When providing your personal information to third parties, their privacy policies govern their use and disclosure of your personal information. Before disclosing your personal information to a third party, you should familiarize yourself with their privacy policy.


Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act (“HIPAA”)and applicable state law. This information may be provided by you through the website or may be collected by us from other methods such as through a medical provider. We protect covered health and medical information as we may be required by HIPAA and applicable state law. Similarly, we may use covered health and medical information as permitted by HIPAA, applicable state law, and as provided for in this privacy policy.  We may be required to notify you in the event there is a breach of your health information.

What Anonymous Information is Collected on this Website?

Anonymous information is collected for every visitor to the website. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity. Our website may use “cookies” and similar means to collect statistical information. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and are designed to be read only by a web server in the domain that issued the cookie to you. We use cookies to identify your browser as you visit pages on our website. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies allow us to gather anonymous information. If you choose to decline cookies, you may not be able to fully experience the features of this website.

Data Security

Information you submit via our website is stored on a system located in the United States and is not publicly accessible. This is necessary in order to provide our services to you. Information submitted by you may be transferred to other locations which are situated outside the United States, but will only be used for the purposes outlined in this privacy policy and in accordance with these data security guidelines. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take reasonable precautions and have security measures in place to protect the loss, misuse and alteration of the information under our control. Additionally, sensitive data is encrypted using industry standard measures to provide an additional level of security. Although we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We are not responsible for any breach of its security or for the actions of any third parties that may obtain any personal information. You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of the website.


External Links

This website may contain links to other websites. Please note that when you click on one of these links, you are entering another site. Links to other websites do not imply endorsement of the materials disseminated at those websites. We encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours. We are not responsible for the materials contained at any website linked to this website.


If you have registered to receive email or text message communications from us and later change your mind, you may contact us to have your name removed from our distribution lists at the email address below. In connection with specific services, programs or offerings, by agreeing to participate you are generally agreeing to receive communications from us regarding other services, programs and special offering offered by us or by third parties. If you provide information and there is no mechanism to allow you to affirmatively opt-in, you agree that by providing the requested information and your email address, you have agreed to receive future communications from us. You are responsible for contacting us or clicking a link provided in the email if you wish to opt-out of further communications.

Updating Your Data

To update your personal data or information, or to make corrections, you can do so by sending us the update via email to support@rovicare.com. Certain jurisdictions allow you to request certain information regarding how we use your personal information. To make such a request, please send an email to support@rovicare.com.

Governing Law and Enforcement of Privacy Policy

Use of this website is governed by United States law and the laws of the State of Arizona, without regarding conflicts of law provisions, and the application of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If you are accessing the website or services from a physical location outside of the United States with laws or regulations governing personal data collection, use, and disclosure that are different from United States laws, you agree that by accessing the website or services, you are transferring your personal information to the United States and you consent to the application of the laws of the United States and the State of Arizona with respect to use of the website, services, and any dispute regarding the website, services, or this privacy policy. You further consent to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona. If any provision of this privacy policy is held by a court of competent jurisdiction to be illegal, unenforceable, or in conflict with any applicable law, the validity of the remaining portions or provisions will remain in full force and effect.

California Do Not Track Disclosures

The Company does not respond to Do Not Track (“DNT”) signals. Some third-party sites may track your actions when you are browsing and accessing content. Various browsers offer a DNT option that sends a signal to third parties that you do not want to be tracked.

For More Information - If you have any questions, concerns, or comments about this privacy policy, please contact
support@rovicare.com via email.

Updated: May 2019

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